When you explore our financial analyst training programs, we collect information that helps us provide personalised educational experiences. This includes basic contact details you provide when requesting course information, your educational background, and professional experience level.

We also gather some technical information automatically when you visit our website. This includes your device type, browser information, and how you navigate through our course pages. We use this data to improve our website performance and understand which educational content resonates most with visitors.

Everything we do with your information serves one primary purpose: helping you succeed in financial analysis and valuation. We use your details to match you with appropriate course levels, send you relevant educational resources, and keep you informed about new training opportunities that align with your career goals.

Your contact information helps us respond to your enquiries quickly and follow up with additional resources you might find valuable. When you express interest in specific areas like DCF modeling or comparable company analysis, we can tailor our communications to focus on those techniques.

We keep your information within our trusted network of educational partners. Sometimes we work with specialist instructors or guest lecturers who contribute to our valuation courses. In these cases, we only share the minimum information necessary for them to provide their expertise effectively.

We never sell your personal information to third parties, and we don't share it for marketing purposes outside of our own educational programs. Any service provider we work with must meet strict confidentiality requirements and use your information only for the specific services they provide to us.

The only exception would be if we're legally required to disclose information by Australian authorities or to protect someone's safety. Even then, we'd share only what's absolutely necessary and inform you unless legally prevented from doing so.

Under Australian privacy law, you have significant control over your personal information. You can access what we've collected, correct any inaccuracies, and request deletion of your data when it's no longer needed for legitimate educational purposes.

To exercise any of these rights, simply email us at contact@seranithqol.com or call us directly. We'll respond within 30 days and help you understand exactly what information we hold and how it's being used in your educational journey.

Protecting your information is something we take seriously, especially given the professional nature of our financial training programs. We use industry-standard encryption for all data transmission and store your information on secure servers with restricted access controls.

We regularly review our security practices and update our systems to address emerging threats. While no online system is completely risk-free, we maintain comprehensive protections that meet or exceed industry standards for educational service providers.

If we ever experience a data breach that might affect your personal information, we'll notify you promptly and explain exactly what happened, what information was involved, and what steps we're taking to prevent similar incidents.

We keep your personal information only as long as necessary for legitimate educational purposes. For prospective students who enquire about courses, we typically maintain contact information for two years unless you ask us to remove it sooner.

Once you enroll in our valuation training programs, we retain your educational records for seven years after course completion. This helps us provide ongoing support, issue replacement certificates if needed, and maintain proper educational documentation as required by Australian regulations.

When retention periods expire, we securely delete your information using methods that prevent recovery. You can always request earlier deletion if you no longer want us to maintain your records, subject to any legal obligations we must meet.

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors interact with our course information. Most of these are essential for basic website functionality, while others help us improve our educational content.

You can control cookie settings through your browser preferences, though disabling certain cookies might limit website functionality. We don't use cookies for third-party advertising or tracking across other websites.

While we primarily operate within Australia, some of our educational technology providers and email systems are hosted internationally. When we transfer your information overseas, we ensure it receives the same level of protection required by Australian privacy laws.

Any international transfers involve countries with adequate privacy protections or service providers who have committed to maintaining Australian privacy standards through contractual agreements. We never transfer your information to countries or organisations that cannot provide appropriate safeguards.

We review this privacy policy regularly to ensure it accurately reflects our practices and meets evolving privacy standards. When we make changes, we'll update the policy on our website and notify you if the changes significantly affect how we handle your personal information.

For minor updates like clarifications or additional examples, we'll simply post the revised policy with a new effective date. For major changes that alter how we collect, use, or share your information, we'll email you directly and give you time to review the changes before they take effect.

We encourage you to check this page periodically to stay informed about how we're protecting your privacy. Your continued use of our services after policy updates indicates your acceptance of the revised terms.

If you have concerns about how we've handled your personal information, please contact us first so we can address the issue directly. Most privacy concerns can be resolved quickly through open communication about our practices and your expectations.

We'll investigate any complaint thoroughly and respond within 30 days with our findings and any corrective action we plan to take. If you're not satisfied with our response, you have the right to complain to the Office of the Australian Information Commissioner.